Privacy Policy

Effective Date: December 1, 2024

1. Purpose of Data Collection and Use

Group SMS ("the Service") collects and uses personal information for the following purposes:

  • Account registration and management: Identity verification, service provision
  • Service delivery: SMS sending, contact synchronization, message history management
  • Customer support: Inquiry handling, announcements

2. Personal Information Collected

  • Required: Phone number
  • During service use: Contact information (name, phone number), message content (encrypted storage)
  • Automatically collected: Access logs, device information

3. Data Retention Period

In principle, personal information is deleted without delay once the purpose of collection and use has been achieved.

  • Account information: Until account deletion
  • Message history: Until user deletes (encrypted storage)
  • Access logs: 3 months

4. Third-Party Data Sharing

The Service does not share personal information with third parties except in the following cases:

  • When the user has given prior consent
  • When required by law or requested by law enforcement following legal procedures

5. Data Encryption

The Service takes the following measures to protect user data:

  • Message encryption: All message content is encrypted with the user's personal key. Even server administrators cannot read the content.
  • Transmission encryption: All data transmission is encrypted via SSL/TLS.
  • Access restriction: Access to personal information is limited to minimal personnel.

6. User Rights

Users can exercise the following rights at any time:

  • Request to view personal information
  • Request for correction of errors
  • Request for deletion
  • Request to stop processing

7. Data Protection Officer

The Service has designated a Data Protection Officer to oversee personal data processing and handle user complaints and damage relief.

Data Protection Officer

Email: privacy@sendsafesms.com

8. Changes to This Policy

This Privacy Policy may be updated due to changes in laws, policies, or security technologies. Any changes will be announced through the service.